Consumer behavior and sustainability: What we know and what we need to know?
DOI:
https://doi.org/10.24883/eagleSustainable.v15i.482Keywords:
consumer behavior, sustainability, bibliometric, United NationsAbstract
Purpose: To highlight the major motor theme and the author’s contribution, amongst other indicators about consumer behavior and sustainability.
Methodology/approach: Systematic Literature Review. To select the papers to be included, we retrieved all articles from the Scopus and Web of Science (WoS) databases about subject. By means of bibliometric review we identified motor theme and conduced the review on papers of motor theme.
Originality/Relevance: This work compiles previous research about consumer behavior and sustainability and theories used, accessing motor themes and gaps not being addressed in previous studies, being a valuable reference for researchers who intend to contribute with this research area.
Key findings: This work shows motor themes in consumer behavior and sustainability, the most productive/influential documents, authors and potential areas of research related with consumer behavior and sustainability. The work aims to support researchers in responding to the challenges of sustainability and consumer behavior.
Theoretical/methodological contributions: This paper aims to serve as a basis for further research in sustainability and consumer behavior. This study contributes to overall understanding of the knowledge structure consumer behavior and sustainability motor themes based on quantitative and graphical knowledge mapping analyses in consumer behavior and sustainability and suggestions for future research.
Downloads
References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Alagarsamy, S., Mehrolia, S., & Mathew, S. (2021). How Green Consumption Value Affects Green Consumer Behaviour: The Mediating Role of Consumer Attitudes Towards Sustainable Food Logistics Practices. Vision: The Journal of Business Perspective, 25(1), 65–76. https://doi.org/10.1177/0972262920977986
Bagozzi, R. P. (1981). Attitudes, intentions, and behavior: A test of some key hypotheses. Journal of Personality and Social Psychology, 41(4), 607–627. https://doi.org/10.1037/0022-3514.41.4.607
Balderjahn, I., Peyer, M., Seegebarth, B., Wiedmann, K.‑P., & Weber, A. (2018). The many faces of sustainability-conscious consumers: A category-independent typology. Journal of Business Research, 91, 83–93.
Bartels, J., & Reinders, M. J. (2016). Consuming apart, together: the role of multiple identities in sustainable behaviour. International Journal of Consumer Studies, 40(4), 444–452. https://doi.org/10.1111/ijcs.12269
Behera, R. K., Bala, P. K., & Dhir, A. (2019). The emerging role of cognitive computing in healthcare: A systematic literature review. International Journal of Medical Informatics, 129, 154–166. https://doi.org/10.1016/j.ijmedinf.2019.04.024
Bhatt, Y., Ghuman, K., & Dhir, A. (2020). Sustainable manufacturing. Bibliometrics and content analysis. Journal of Cleaner Production, 260, 120988. https://doi.org/10.1016/j.jclepro.2020.120988
Champniss, G., Wilson, H. N., Macdonald, E. K., & Dimitriu, R. (2016). No I won’t, but yes we will: Driving sustainability-related donations through social identity effects. TECHNOLOGICAL FORECASTING and SOCIAL CHANGE, 111, 317–326. https://doi.org/10.1016/j.techfore.2016.03.002
Claudy, M. C., Garcia, R., & O’Driscoll, A. (2015). Consumer resistance to innovation—a behavioral reasoning perspective. Journal of the Academy of Marketing Science, 43, 528–544. https://doi.org/10.1007/s11747-014-0399-0
Cohen, J. B., Fishbein, M [Martin], & Ahtola, O. T. (1972). The Nature and Uses of Expectancy-Value Models in Consumer Attitude Research. Journal of Marketing Research, 9(4), 456–460. https://doi.org/10.1177/002224377200900420
Coşkun, A., & Yetkin Özbük, R. M. (2019). Environmental segmentation: young millennials’ profile in an emerging economy. Young Consumers, 20(4), 359–379. https://doi.org/10.1108/YC-12-2018-0912
Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-Determination Theory in Work Organizations: The State of a Science. Annual Review of Organizational Psychology and Organizational Behavior, 4(1), 19–43. https://doi.org/10.1146/annurev-orgpsych-032516-113108
Dimitrova, T., Ilieva, I., & Angelova, M. (2022). Exploring Factors Affecting Sustainable Consumption Behaviour. Administrative Sciences, 12(4), 155. https://doi.org/10.3390/admsci12040155
Fani, V., Mazzoli, V., & Acuti, D. (2022). ‘I wanna be sustainable, but I don’t wanna show it!’: The effect of sustainability cues on young adult consumers’ preferences. Business Strategy and the Environment, Article bse.3303. Advance online publication. https://doi.org/10.1002/bse.3303
Gatersleben, B., Murtagh, N., & Abrahamse, W. (2012). Values, identity and pro-environmental behaviour. Contemporary Social Science, 2012. https://doi.org/10.1080/21582041.2012.682086
Gilal, F. G., Zhang, J., Paul, J., & Gilal, N. G. (2019). The role of self-determination theory in marketing science: An integrative review and agenda for research. European Management Journal, 37(1), 29–44. https://doi.org/10.1016/j.emj.2018.10.004
Gupta, K., & Singh, N. (2020). Consumption Behaviour and Social Responsibility. Advance online publication. https://doi.org/10.1007/978-981-15-3005-0
Hagger, M., Chatzisarantis, N., & Biddle, S. (2002). A meta-analytic review of the theories of reasoned action and planned behavior in physical activity: Predictive validity and the contribution of additional variables. Journal of Sport & Exercise Psychology.
Hastie, R., & Pennington, N. (1995). Cognitive Approaches to Judgment and Decision Making. Psychology of Learning and Motivation. Advance online publication. https://doi.org/10.1016/S0079-7421(08)60306-0
Hu, X., & Meng, H. (2023). Digital literacy and green consumption behavior: Exploring dual psychological mechanisms. Journal of Consumer Behaviour, 22(2), 272–287. https://doi.org/10.1002/cb.2122
Jan, M. T. (2022). Factors Influencing the Purchase of Circular Economy Products: A Comparative Analysis of Malaysia and Turkey. International Journal of Business and Society, 23(2), 802–819. https://doi.org/10.33736/ijbs.4839.2022
Johnstone, L., & Lindh, C. (2022). Sustainably sustaining (online) fashion consumption: Using influencers to promote sustainable (un)planned behaviour in Europe’s millennials. Journal of Retailing and Consumer Services, 64, 102775. https://doi.org/10.1016/j.jretconser.2021.102775
Kilian, S., & Mann, A. (2020). When the Damage is Done: Effects of Moral Disengagement on Sustainable Consumption. Journal of Organizational Psychology, 20(1). https://doi.org/10.33423/jop.v20i1.2764
Kollmuss, A., & Agyeman, J. (2002). Mind the Gap: Why do people act environmentally and what are the barriers to pro-environmental behavior? Environmental Education Research, 8(3), 239–260. https://doi.org/10.1080/13504620220145401
Krastevich, T., & Smokova, M. (2021). Does the Degree of Urbanisation Affect Sustainable Household Consumption? (Some Empirical Evidence). Management & Marketing. Challenges for the Knowledge Society, 16(3), 187–209. https://doi.org/10.2478/mmcks-2021-0012
Le, T. D., & Kieu, T. A. (2019). Ethically minded consumer behaviour in Vietnam. Asia Pacific Journal of Marketing and Logistics, 31(3), 609–626. https://doi.org/10.1108/APJML-12-2017-0344
Lee, E., Kang, M [Myounggu], Song, J., & Kang, M [Myunghoon] (2020). From intention to action: Habits, feedback and optimizing energy consumption in South Korea. Energy Research & Social Science, 64, 101430. https://doi.org/10.1016/j.erss.2020.101430
Lee, S. H., & Huang, R. (2021). Consumer responses to online fashion renting: exploring the role of cultural differences.
International Journal of Retail & Distribution Management, 49(2), 187–203. https://doi.org/10.1108/IJRDM-04-2020-0142
Liu, F., Johnson, Z., Massiah, C., & Lowrey, T. M. (2020). Nonmonetary and nonreciprocal freecycling: Motivations for participating in online alternative giving communities. Journal of Consumer Behaviour, 19(4), 339–350. https://doi.org/10.1002/cb.1810
Marx-Pienaar, N. J., & Erasmus, A. C. (2014). Status consciousness and knowledge as potential impediments of households’ sustainable consumption practices of fresh produce amidst times of climate change. International Journal of Consumer Studies, 38(4), 419–426. https://doi.org/10.1111/ijcs.12111
McKeown, C., & Shearer, L. (2019). Taking sustainable fashion mainstream: Social media and the institutional celebrity entrepreneur. Journal of Consumer Behaviour, 18(5), 406–414. https://doi.org/10.1002/cb.1780
Minton, E. A., & Geiger‐Oneto, S. (2020). Making one’s religious self feel better about luxury use: The role of religiosity in choice of disposal option for luxury goods. Journal of Consumer Behaviour, 19(6), 581–593. https://doi.org/10.1002/cb.1825
Mutum, D. S., Ghazali, E. M., & Wei‐Pin, W. (2021). Parallel mediation effect of consumption values and the moderation effect of innovativeness, in predicting the influence of identity on green purchasing behavior. Journal of Consumer Behaviour, 20(3), 827–844. https://doi.org/10.1002/cb.1913
Newton, J. D., Wong, J., & Casidy, R. (2018). Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure. Journal of Service Research, 21(4), 389–404. https://doi.org/10.1177/1094670518755316
Piligrimienė, Ž., Banytė, J., Dovalienė, A., Gadeikienė, A., & Korzilius, H. (2021). Sustainable Consumption Patterns in Different Settings. Engineering Economics, 32(3), 278–291. https://doi.org/10.5755/j01.ee.32.3.28621
Pristl, A.‑C., Kilian, S., & Mann, A. (2021). When does a social norm catch the worm? Disentangling social normative influences on sustainable consumption behaviour. Journal of Consumer Behaviour, 20(3), 635–654. https://doi.org/10.1002/cb.1890
Sahu, A. K., Padhy, R. K., & Dhir, A. (2020). Envisioning the Future of Behavioral Decision-Making: A Systematic Literature Review of Behavioral Reasoning Theory. AUSTRALASIAN MARKETING JOURNAL, 28(4), 145–159. https://doi.org/10.1016/j.ausmj.2020.05.001
Sarti, S., Darnall, N., & Testa, F. (2018). Market segmentation of consumers based on their actual sustainability and health-related purchases. Journal of Cleaner Production, 192, 270–280.
Seth, H., Talwar, S., Bhatia, A., Saxena, A., & Dhir, A. (2020). Consumer resistance and inertia of retail investors: Development of the resistance adoption inertia continuance (RAIC) framework. Journal of Retailing and Consumer Services, 55, 102071. https://doi.org/10.1016/j.jretconser.2020.102071
So, K. K. F., King, C., & Sparks, B. (2014). Customer Engagement With Tourism Brands. Journal of Hospitality & Tourism Research, 38(3), 304–329. https://doi.org/10.1177/1096348012451456
Thorbjørnsen, H., Pedersen, P. E., & Nysveen, H. (2007). “This is who i am”: Identity expressiveness and the theory of planned behavior. Psychology and Marketing, 24(9), 763–785. https://doi.org/10.1002/mar.20183
United Nations. (2023). General Assembly Resolution A/RES/70/1. Transforming Our World, the 2030 Agenda for Sustainable Development. http://www.un.org/ga/search/view_doc.asp?symbol=A/RES/70/1&Lang=E.
Vainio, A., & Paloniemi, R. (2014). The complex role of attitudes toward science in pro-environmental consumption in the Nordic countries. Ecological Economics, 108, 18–27. https://doi.org/10.1016/j.ecolecon.2014.09.026
van der Werff, E., Steg, L., & Keizer, K. (2013). The value of environmental self-identity: The relationship between biospheric values, environmental self-identity and environmental preferences, intentions and behaviour. Journal of Environmental Psychology, 34, 55–63. https://doi.org/10.1016/j.jenvp.2012.12.006
Westaby, J. D., & Fishbein, M [Mairtin] (1996). Factors Underlying Behavioral Choice: Testing a New Reasons Theory Approach1. Journal of Applied Social Psychology, 26(15), 1307–1323. https://doi.org/10.1111/j.1559-1816.1996.tb00072.x
Whitmarsh, L., & O’Neill, S. (2010). Green identity, green living? The role of pro-environmental self-identity in determining consistency across diverse pro-environmental behaviours. Journal of Environmental Psychology, 30(3), 305–314. https://doi.org/10.1016/j.jenvp.2010.01.003
Zhang, Q., Husnain, M., Usman, M., Akhtar, M. W., Ali, S., Khan, M. A., Abbas, Q., Ismail, R., Rehman, T., & Akram, M. (2022). Interplay of eco-friendly factors and islamic religiosity towards recycled package products: A cross-cultural study. Frontiers in Psychology, 13, 840711. https://doi.org/10.3389/fpsyg.2022.840711
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Journal of Sustainable Competitive Intelligence
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Authors who publish in this journal agree to the following terms: the author(s) authorize(s) the publication of the text in the journal;
2. The author(s) ensure(s) that the contribution is original and unpublished and that it is not in the process of evaluation by another journal;
3. The journal is not responsible for the views, ideas and concepts presented in articles, and these are the sole responsibility of the author(s);
4. The publishers reserve the right to make textual adjustments and adapt texts to meet with publication standards.
5. Authors retain copyright and grant the journal the right to first publication, with the work simultaneously licensed under the Creative Commons Atribuição NãoComercial 4.0 internacional, which allows the work to be shared with recognized authorship and initial publication in this journal.
6. Authors are allowed to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (e.g. publish in institutional repository or as a book chapter), with recognition of authorship and initial publication in this journal.
7. Authors are allowed and are encouraged to publish and distribute their work online (e.g. in institutional repositories or on a personal web page) at any point before or during the editorial process, as this can generate positive effects, as well as increase the impact and citations of the published work (see the effect of Free Access) at http://opcit.eprints.org/oacitation-biblio.html
• 8. Authors are able to use ORCID is a system of identification for authors. An ORCID identifier is unique to an individual and acts as a persistent digital identifier to ensure that authors (particularly those with relatively common names) can be distinguished and their work properly attributed.
